FAQ’s

What is the process for your services?

First and foremost, we must inspect your property to determine eligibility. Once we determine that you have damage that we feel needs estimation, we will calculate any needed estimates.

Your responsibility will be to contact your insurance provider and file an insurance claim for the damages. We will meet your insurance adjuster at the property to provide assistance and estimates, and continue to do so until your work has been completed. Your representative will keep you informed of progress during this process, and ensure your satisfaction!

What are the costs for your services?

The best things in life are free, and this of course means that our services are of no cost to you! The only financial responsibility you have is to your insurer, who will require that you pay your insurance deductible for the claim. If you are unsure of the amount of the deductible, ask your representative for assistance in locating this on your insurance policy declarations document.

How long does this process take?

How long it takes to complete your claim and your damage renovations depends on the amount and type of work which needs to be completed. Roofing systems can be replaced in as little as 30 days depending on the insurer, while windows may take up to 180 days due to order times as well as pricing adjustment delays.

How do I file a claim?

You can simply call the toll free number for your insurance carrier and report the damage. You will need to advise the insurer of the damaged areas, and the weather event date you believe caused the damages. Once you have given the insurer this information, an adjuster will contact you within a few days to give you the claim number and schedule your insurance adjustment.

Will my insurance premiums increase if I file a claim?

Insurance companies cannot increase your rates for a hail or wind related claim. These events are not within your control, and therefore do not increase your risk to the insurance company. Premiums can be increased based on total claims and damage in your area for any given weather event, but not targeted at you specifically. Rates may also increase for controllable events such as auto accidents or liability claims.

I was denied previously, can I file another claim?

If you feel that you were unfairly denied on a previous claim, you may ask for a re-inspection of the damages as long as the claim is still within the RCV period (typically two years from the event). If your denied claim is beyond the RCV period, we can assist you by determining if there have been additional weather events in your area more recently.